Ebay accused of failing its sellers as fraudulent buyers manipulate the system

A website built on the premise that most people are honest is struggling. Now at last there is a promise of more protection, as Anna Tims reports Last November Clive Rose* sold two handmade Japanese swords on eBay, worth a total of £1,940. The buyer, once he had received them, demanded that the cost of the more expensive sword be slashed. Rose refused to haggle and asked for the items to be returned and a refund issued. Eventually a box arrived. "We couldn't open it until we had signed for it,"...